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Imagine a world where employees couldn’t instantly connect to the people and processes that drive their day-to-day operations. In a
With such abrupt changes to the economy impacting businesses around the world in 2020, merger and acquisition (M&A) activities have naturally come to a near full stop — until recently. Check out part three in this series to understand all of the recent acquisitions that have impacted the CX space.
With such abrupt changes to the economy impacting businesses around the world in 2020, merger and acquisition (M&A) activities have naturally come to a near full stop — until recently. Check out part two in this series to understand all of the recent acquisitions that have impacted the CX space.
With such abrupt changes to the economy impacting businesses around the world in 2020, merger and acquisition (M&A) activities have naturally come to a near full stop — until recently. Check out part one in this series to understand all of the recent acquisitions that have impacted the CX space.
This week, Spiceworks Ziff Davis acquired Aberdeen. Here are five ways this partnership improves intent data for B2B customers.
The circumstances created by the COVID-19 pandemic are unprecedented. The good news is that leading contact centers share a common set of competencies that serve as a roadmap for all firms to ensure business continuity and survive the effects of the COVID-19 pandemic and other future business disruptions.
The pressure on financial and operating teams to respond in real-time is now a real requirement. Enterprise Performance Management (EPM) systems enable companies to get more out of their existing ERP investment. Here's how.
A comprehensive data integration strategy complete with strong governance and oversight is more important than ever. Here's three ways you can improve your data and governance.
Zach Chertok, Aberdeen’s analyst for human capital management (HCM), held a video conference with a rising and prominent employment lawyer out of Vancouver, BC, Canada, Erin Brandt, to understand more about international employment law between the US and Canada.
As organizations navigate changes in the talent landscape brought on by COVID-19, they must ask themselves if they are ready to handle change caused by major outside drivers that they cannot control or predict. Here's how they can weather the storm.
