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Research & InsightsJonathon Mahon2026-04-27T04:04:28-04:00

Research
& Insights

View recent articles and research highlights designed to inspire and inform business strategies.

The 6 Factors to Consider Before Buying/Upgrading a Speech Analytics Solution

When evaluating speech analytics software solutions, buyers need to take several different elemen...

By Omer Minkara | April 15, 2014
Marketing and Sales
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Trigger Events: Making the Most of Real-Time Sales Intelligence

Today’s business-to-business (B2B) professional sellers have direct access to the same endless so...

By Peter Ostrow | April 15, 2014
Marketing and Sales
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IBM Acquires Silverpop, What Does it Mean?

IBM has a pretty big arsenal of tools in play for marketing, but this move now enables their cust...

By Maribeth Ross | April 11, 2014
Marketing and Sales
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Three Tactics to Make Content Marketing A Little Easier

To help make the aspirational potential of high-quality content marketing a more attainable, easi...

By Andrew Moravick | April 10, 2014
Marketing and Sales
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Business Planning and Execution Report Roundup for April 2014

Highlights and data from April reports in the Enterprise Resource Planning (ERP), Enterprise Perf...

By Nick Castellina | April 9, 2014
Enterprise and Corporate Management
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Windows XP: Thank You for Your Service

For over a year, Microsoft has told us about the risks of continuing to run Windows XP after its ...

By Derek Brink | April 8, 2014
Information Technology and ITSM
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